About Us

About Appliance Parts Group

Appliance Parts Group (APG) is a trusted and experienced supplier of genuine appliance replacement parts, serving homeowners, service professionals, and national organizations with accuracy, speed, and expertise. With decades of experience in the appliance parts industry, our team understands the technical standards, compatibility requirements, and real-world challenges that customers face when an appliance breaks down. Our goal is to bring clarity, reliability, and manufacturer-backed guidance to every part we offer.

Experience You Can Depend On

Our team has spent years working closely with appliance repair companies, property managers, manufacturers, and end consumers. That hands-on experience allows us to provide accurate information, practical guidance, and trustworthy solutions — not just product listings. We’ve helped thousands of customers identify correct parts, understand part supersessions, and make confident repair decisions.

Authorized OEM Parts Distributor

APG is an authorized distributor for many of the largest and most respected appliance brands in the industry. This authorization is a critical trust signal for customers because it means:

  • Every part we sell is genuine OEM, sourced directly from the manufacturer
  • We receive official updates, supersessions, and product changes
  • Our inventory is backed by factory standards and technical accuracy
  • Customers can trust that their parts will fit and perform as designed

Being authorized is not just a badge — it is a responsibility. It reflects our long-term relationships with manufacturers who trust us to deliver accurate, dependable OEM parts to consumers and professionals nationwide.

Expertise in Both Technology and Customer Service

APG is committed to blending industry expertise with modern tools. We use proven e-commerce systems, advanced cataloging processes, and emerging technologies — including AI-driven accuracy checks and data enhancements — to improve product information and customer support.

But while we embrace innovation, we also believe in the irreplaceable value of human expertise. That’s why we continue to offer live phone support from knowledgeable team members who can help identify parts, check compatibility, and solve real issues. Technology enhances our service — it does not replace it.

Trusted by Homeowners, Professionals & Organizations

Our customers trust us because we understand the stakes — an appliance failure can disrupt a home, delay a repair job, or impact multi-unit operations. APG proudly serves:

  • DIY homeowners making their own repairs
  • Professional appliance repair technicians
  • Property management and rental organizations
  • Hotels, resorts, and commercial laundry facilities

These customers rely on APG for accurate product data, fast shipping, and trusted OEM solutions. Our reputation is built on consistency, precision, and long-term reliability.

Commitment to Accuracy, Transparency & Trust

Trustworthiness is at the core of everything we do. We maintain strict standards for:

  • Data accuracy and product authenticity
  • Transparent communication and real customer support
  • Secure online ordering and privacy protection
  • Reliable fulfillment and shipping workflows

Customers count on us because we deliver the same level of care to every order — whether it’s a single part for a homeowner or a large-volume shipment for a national operation.

Continuously Improving to Serve You Better

As the appliance industry evolves, so do we. APG is committed to continuous improvement, regularly adopting new tools, refining processes, and expanding our catalog to ensure that customers always receive the most accurate and helpful information possible. Our team actively evaluates new technologies, including artificial intelligence and advanced product classification systems — all designed to enhance the customer experience.

Whether you are repairing a single appliance or managing hundreds across multiple locations, Appliance Parts Group is a trusted partner dedicated to providing expertise, authenticity, and long-term reliability.

If you have any questions, please call us at (844) 703-9251, and speak to one of our Parts Professionals.

Thanks again for considering us for your appliance parts purchases. Welcome to Appliance Parts Group!

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Have any questions regarding Appliance Parts Group or how we can better assist you? Please fill out the form below and an Appliance Parts Group Customer Service Representative will be in contact with you shortly.